What is the full form of ACD?

ACD Stands for "Automatic Call Distributor"

ACD represents Automatic Call Distributor. It is a framework or gadget that can perceive, oversee, and course huge volumes of approaching calls. It is a piece of the PC communication reconciliation (CTI) framework.

ACD viably scatters the approaching calls regarding gatherings of specialists or heads. It coordinates the guests to the specialists who can best assist them. The little ACD gadgets are utilized to deal with a couple of lines and huge gadgets are utilized to deal with an enormous number of lines. The vast majority of the organizations offering administration backing or post-deal administrations use ACDs to give the best client care to their clients.