Tecnotree Named as Representative Provider for AI SOC Agents in Gartner Innovation Insight Report
Tecnotree named as representative provider for AI SOC agents in the latest Gartner® Innovation Insight: AI SOC Agents Accelerate CSP SecOps Transformation report, recognising its emerging role in applying artificial intelligence to enhance security operations for communications service providers (CSPs) and complex telecom environments.
The Gartner Innovation Insight, published in December 2025, explores how AI-driven Security Operations Centre (SOC) agents including solutions from Tecnotree, Google, Anthropic, Dropzone AI, DRUID, Palo Alto Networks and Pegasystems are being used to automate and augment core security functions. These include alert triage, investigation support, threat hunting and reporting across signalling, core networks, RAN, Open RAN and roaming systems.
What the Gartner Innovation Insight Says About AI SOC Agents
According to the report, AI SOC agents are increasingly adopted by CSP security teams to manage high-volume operations and improve detection and response workflows, while still relying on human expertise for critical decision points. The research also anticipates broader adoption as telecom operators navigate multi-cloud, 5G and Open RAN architectures that demand scalable, intelligent security tooling.
By spotlighting providers such as Tecnotree, Gartner underscores how AI can support complex SecOps environments helping service providers respond faster to threats, improve operational resilience, and address evolving regulatory requirements within the digital infrastructure.
Tecnotree’s Position and Capabilities
Tecnotree, a global digital business support system (BSS) provider with AI/ML capabilities and multi-cloud extensibility, is recognised for its commitment to innovation and its open, API-centric digital platform that supports communications and digital service providers. The company’s solutions aim to blend automation, analytics and AI to deliver enhanced operational efficiency and security outcomes across telecom networks.
Inclusion alongside well-known technology firms in the Gartner report signals that Tecnotree’s approach to AI-augmented SOC functions is gaining visibility among analysts and CSP security leaders as part of a broader shift toward AI-empowered SecOps frameworks.
Why This Recognition Matters
Security Operations Centres are under pressure to detect and respond to threats at scale especially given the volume of data and complexity of modern network environments. AI SOC agents can help reduce analyst burden by handling routine tasks, accelerating investigations and supporting threat hunting efforts, making intelligent automation an increasingly essential part of CSP SecOps strategies.
Tecnotree’s inclusion as a Representative Provider in Gartner’s Innovation Insight highlights how service providers are exploring agent-based security tools to elevate their capabilities in the face of evolving cyber threats, regulatory demands and operational complexity.
The Road Ahead for AI SOC Adoption
As adoption of AI SOC agents grows, CSPs and enterprises alike are expected to deepen their investments in AI-driven security tooling that can adapt to distributed, multi-cloud architectures and the demands of advanced networking technologies like 5G and Open RAN. Analyst insights from Gartner suggest that AI-based approaches will play a central role in SecOps evolution in the coming years with companies like Tecnotree positioned as contributors to this trend.
Discover IT Tech News for the latest updates on IT advancements and AI innovations.
Read related news - https://ittech-news.com/youcam-apps-launch-ai-features-for-the-2026-new-year/
